// WhatsApp automation
WhatsApp isn't SMS.
So don't treat it like it.
People read WhatsApp. They reply to it, tap the buttons and book from it. We build the automated WhatsApp journeys that make the most of that, properly set up on the WhatsApp Business API inside HighLevel.
// What we automate
Every moment a lead can go cold.
Six parts of the journey, all on WhatsApp, all running without you.
Instant replies to new leads
Every enquiry, from forms, ads or your website, gets a WhatsApp in seconds, not hours.
Quick reply buttons that sort leads
One tap tells you who's ready, what they want and where they should go next.
Bookings straight from the chat
The right people land in your calendar automatically, and your pipeline updates itself.
Reminders people actually read
Fewer no-shows, and a simple way to confirm or rebook by replying.
Follow-up that never forgets
Message and video sequences that keep the conversation going until there's an answer.
The right person, every time
Conversations go to the right team member, with the context already there.
// Done properly
Set up on the WhatsApp Business API. Not a workaround.
This is the official route, with message templates, the 24-hour window and delivery all handled the right way. It's what lets you automate safely at scale.
// Why WhatsApp
Same message. Different channel.
The difference isn't the words. It's where they land and what the customer can do next.
| SMS | |||
|---|---|---|---|
| Where people already chat every day | — | — | ✓ |
| Tap-to-reply buttons | — | — | ✓ |
| Images, video and voice notes in the conversation | Attachments | — | ✓ |
| A real two-way conversation | Slow | Basic | ✓ |
| Read receipts you can measure | Opens only | — | ✓ |
// Good to know
Quick answers
Do I need the WhatsApp Business API?
For automation done properly, yes. We set it up with you on your onboarding call, usually within 48 working hours of you signing up.
Are WhatsApp message costs included?
No. Meta charges for WhatsApp messages and those costs are yours, separate to your package. We'll explain exactly how it works on the call.
Will it feel like a robot?
Not if it's built well. Short, human messages, quick reply buttons and video where it helps. And when someone needs a person, the conversation goes to your team.
Do I need to be on HighLevel?
No. You can use our HighLevel account or your own, and if you use ours your setup can be exported to you.
What if WhatsApp can't be set up for my business?
Then you get your investment back. That's our guarantee.
Free 30-minute discovery call
Let's see what WhatsApp could do for your leads.
Book a free 30-minute call. We'll look at how your leads come in, where they're getting lost, and tell you honestly whether we can help.